Last Updated: September 29, 2026
At Kayani Family Tours, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or booking our tour services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared.
1. Information We Collect
When you contact us, request a quotation, or book a tour, we may collect information such as:
- Full name
- Phone number
- Email address
- Number of travelers
- Tour and travel preferences
- Departure and travel dates
- Accommodation requirements
- Transportation requirements
- Payment and booking information
- Information you voluntarily provide through our contact or booking forms
We may also collect basic technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use your information to:
- Process and manage tour bookings
- Respond to inquiries and requests
- Provide quotations and travel information
- Arrange hotels, transportation, guides, meals, and other tour services
- Communicate with you about your booking
- Process payments where applicable
- Send important updates regarding your tour
- Improve our website and customer experience
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal or regulatory requirements
We will only use your personal information for legitimate business purposes connected with providing our services.
3. Sharing Your Information
Kayani Family Tours does not sell or rent your personal information to third parties.
We may share relevant information with trusted service providers when necessary to arrange your trip, including:
- Hotels and accommodation providers
- Transportation providers
- Tour guides and local operators
- Restaurants or other service providers included in your package
- Payment providers
- Website, hosting, or technology service providers
We only intend to share information that is reasonably necessary for the relevant service.
We may also disclose information where required by law, legal proceedings, government authorities, or to protect the rights, safety, and property of Kayani Family Tours, our customers, or others.
4. Payment Information
Where payments are processed through third-party payment providers, payment information may be handled directly by those providers according to their own privacy and security policies.
Kayani Family Tours does not intentionally store complete payment-card information unless necessary and legally permitted for the relevant transaction.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and provide a better user experience.
Cookies may help us:
- Remember website preferences
- Understand how visitors use our website
- Improve website performance
- Measure marketing and advertising performance
You can adjust or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Marketing Communications
With your consent, we may contact you about:
- New tour packages
- Special offers
- Seasonal trips
- Travel updates
- Promotions and other services
You may request to stop receiving marketing communications at any time by contacting us.
Transactional or service-related communications, such as booking confirmations or important tour updates, may still be sent when necessary.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain booking and business records
- Resolve disputes
- Meet accounting or legal requirements
- Protect our legitimate business interests
When information is no longer required, we may securely delete or anonymize it where appropriate.
9. Third-Party Websites
Our website may contain links to third-party websites, including hotel websites, maps, payment services, social media platforms, or other travel-related services.
Kayani Family Tours is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
10. Children’s Privacy
Our services are intended to be arranged by adults or with the involvement of a parent or legal guardian.
We do not knowingly collect unnecessary personal information from children.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Request information about how your data is being used
To make a privacy-related request, please contact us using the information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.
The updated version will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Kayani Family Tours
Address: Ideal Bakers Street, Sabzazar Colony, Multan, Pakistan
Phone: +92 311 615 1141
Email: info@kayanifamilytours.com
We will make reasonable efforts to respond to privacy-related requests in a timely manner.
Kayani Family Tours
Explore Pakistan. Travel Together. Make Memories.